Centrio™ Survey+ Information Collection Services

Everyone knows the importance of keeping in touch with the needs of customers/members, business partners, and employees. The right information can be extremely valuable in helping you set the strategic direction of products and services, monitor and improve the quality of customer service, and sell more products and services. Yet, designing, distributing, collecting and analyzing an unbiased survey can be a difficult and time consuming task. That is why many institutions fail in implementing effective surveys and research programs.

Survey+ Web Tool

Our Centrio Survey+ service was designed specifically to help institutions overcome these and other obstacles by providing all the tools and services necessary to create your surveys and collect the results.

• Web based tool for easy creation of virtually any type of survey
• Distribute your survey across multiple channels including the internet, email, fax, mail, or phone
• Single point of collection
• Backend reporting and analysis
• Export data for analysis with other tools
• Token creation to eliminate multiple entries
• Ability to append survey data to Centrio's Data Analyzer or to your MCIF system
• And much more...

Best of all, as a subscriber you have access to our world class support that will help you though each phase of the process to assure that you get the best results from your research. If you prefer, we can also do all the work for you and provide you the research results.

Survey+ Annual and Quarterly Survey Programs

As a subscriber to our Survey Plus service, you will be able to participate in our Annual and quarterly joint survey program were you will be able to match your responses to other similar institutions across the nation helping you to better benchmark, spot trends, and improve your services. Call your account manager today for more information.

Survey+ Secondary Research Services.

In some cases, the information you are requesting may be available through secondary resources. As a subscriber to Survey Plus, your research consultant has access to a number of resources can assist you with any research project. Call your account manager today for more information.